Refund Policy

At JVSTVIBE, your satisfaction means everything to us. If you're not completely happy with your purchase, we’re here to help.

We accept returns within 14 days of the delivery date. To be eligible for a return:

The item must be unused, unwashed, and in the same condition that you received it.
It must also be in the original packaging.

To initiate a return, please email us at [your email address] with your order number and reason for return.

Once your return is received and inspected, we’ll send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Shipping costs are non-refundable.

We only replace items if they are defective or damaged. If you need to exchange for the same item, contact us at [your email address].

If you have any questions or concerns, don’t hesitate to reach out. We're here to keep the vibe right.